Saturday, November 14, 2015

Adventures in China


While Ray and Traci have been to Asia twice, neither had been to China before. They also had never sailed on Royal Caribbean Cruise Lines (RCL). The decision by RCL to base one of their newest and most highly regarded ships, the Quantum of the Seas, in China allowed Ray and Traci to do both on one trip.

The November trip began in Seattle, where Ray decided to join the modern world and try Uber as airport transportation and found it to be as advertised - simple, inexpensive, and efficient. At the airport, their Delta flight was one hour delayed to 5pm Pacific time. A few iPad games later, Ray and Traci were headed on a 12 hour flight to Beijing. The nonstop Delta flight was uneventful, but flying 12 hours was not a lot of fun with the fight ending at 9:30pm local time. Ray was nursing a cold, and Traci ended up with a terrible headache after the long flight despite good service from a professional flight crew. The Beijing airport was very modern and clean with abundant signs in English. After clearing immigration, Ray and Traci found their driver waiting from the Beijing Eastern Taxi Service. Although transfers appeared to be readily available (bus/taxi), Ray was concerned after reading stories of travelers being brought to the wrong hotel due to language misunderstandings so he arranged a $60 car service over the internet. Their Chinese speaking only driver brought them after a 30 minute drive to the Hilton Bejing Wangfujing. Traffic can be bad in central Beijing but the late arrival minimized this problem.

The Hilton Beijing Wangfujing is located in central Beijing (Ring 2) near many of the tourist spots - Forbidden City, Tiananmen Square. Both Ray and Traci were quite impressed with the Hilton room, one of the nicest rooms they have seen - the bathroom was twice as big as most basic homes! Everything was modern and set up for western visitors. As part of the bed and breakfast plan, Ray and Traci started the mornings with a great buffet at Vasco's restaurant including western staples and eastern specialties. Most of the workers at the Hilton had some understanding of English, and the property is really nice with the exception of a small underequipped exercise facility that probably gets little use. In contrast, the Hilton has one of the largest indoor hotel pools Ray has ever seen housed in a 6th floor solarium next to the tiny gym. The hotel is 50 yards away from one of the most modern 6 story shopping malls anywhere (called the APM) - filled with the usual American retailers headed by a huge Apple store. Many different varieties of food including American brands such as McDonalds, Dairy Queen and Subway were found.
On Thursday morning, their tour of Beijing begun - Ray arranged a private guide from the company Lead to China after looking at many reviews and taking quotes from several companies. Lead to China included transfer on the third day to the Royal Caribbean port at Tianjin (nearly 3 hour drive) at a very competitive price so they were selected. Unfortunately, rain affected Thursday’s predominantly outdoor tour. Their guide, Andie, met them at the Hilton and with her driver, started the tour at Tiananmen Square.

A town square known for the 1989 uprising by students, the huge area (enough to fit 42 soccer fields inside) borders the next stop - Beijing’s Forbidden City. The past home of Emperors, the area is now open for visitation as a historic site. Starting from the gate with the famous portrait of Chairman Mao, tourists can enter the city with its 9,999 rooms.
 

The complex, built in the 14th century, was impressive for wooden architecture that survived 600 years. Visitors don't get to enter the rooms, but instead view the interiors  from windows.


After exploring the palace, Ray and Traci went to the Temple of Heaven, a place where Emperors worshipped and asked for blessings for their citizen's agriculture along with other critical needs.


The Temple of Heaven is now a large park area with many authentic structures and serves as a recreational area for many different interests from martial arts to dance to gaming. The 600 year old wooden circular towers were beautiful symbols of Chinese regard for Heaven. After a lunch stop at a tasty Chinese restaurant (meal consisted of shrimp and sweet corn, garlic chicken, and spicy beans) and the obligatory stop at a Pearl Factory, the final stop of the day was the Summer Palace.


About 45 minutes away from the Forbidden City (longer in bad traffic), the Summer Palace is a huge waterfront complex complete with royal residences and offices, a marble nonfunctional royal yacht, and a Buddhist temple. While the rainy weather put a damper on the beautiful setting, the waterfront location on a large lake was still very pretty. At the Buddhist Temple, Ray made his perennial request for his Mariners to play in the World Series. Hopefully his meager contribution of only a 1 Yuan note (about 16 cents) won't dissuade the All Powerful from granting the request. You can clearly see the similar Chinese architecture on the Forbidden City and Summer Palace, much of the construction was around the 14th century AD. When compared with royal furnishings at European palaces such as Versailles (France) or Peterhoff (Russia) the Chinese Emperors appeared to have lived a much more rustic and practical life than the incredible luxury found in their European counterparts.
The ride back to their hotel was slow due to heavy Beijing traffic, but after nearly 10 miles of walking (according to Ray's fitbit), they were ready for some rest. Although a huge selection of both Asian and American food was available in the mall, the travelers decided just to eat food at the Hilton. The 16 hour time difference along with his nasty cold made it difficult for Ray to stay awake, so he nodded off at 9PM only to be wide awake at 3AM. Fortunately the Hilton gym is open 24 hours so he started Friday with some exercise.
After breakfast, Ray and Traci were picked up by their guide and driver and headed to the Great Wall. Instead of another rainy day, fairly heavy snow was falling in the city. This made the normally hectic commute in Beijing even more interesting. Drivers, scooters, cyclists and pedestrians don't really share the road as much as they compete for it. Traffic signals are sometimes considered optional and drivers have no hesitation when turning and merging. The shopping stop was first on the agenda Friday - this time at a Jade factory. Leaving without purchasing anything, Ray and Traci were advised by their guide that the snow complicated Great Wall visits and she recommended changing the destination for their wall experience. Originally, the popular Mutianyu site was planned but because of the snow, the Juyongguan Pass location was substituted as their guide thought it would be less slippery.


The elevated wall runs along hilly terrain in many locations so climbing steps is necessary to advance. At intervals along the wall, towers are found where soldiers used to be stationed awaiting enemy troops. In total, the Wall once extended some 13,000 miles but today remains intact in only a few places as a tourist attraction. The stairs are somewhat irregular and with a coating of snow they were quite slippery. Both Ray and Traci were quite sure the attraction would have been closed in the US due to liability concerns as the weather made movement quite hazardous. However, the snow covered hills made the whole setting quite beautiful and a definite highlight of the China visit.

After leaving the Great Wall, Ray and Traci were brought to a restaurant which was set up for tours. Sitting directly above a huge shopping bazaar, the restaurant had both traditional Chinese dining and a buffet. Ray and Traci went to the buffet where Ray had a very unauthentic Chinese lunch of chicken strips, fries and rice while Traci had egg flower soup, sweet and sour chicken, some mystery fish, steamed vegetables and rice. Neither traveler felt there was anything memorable about lunch. The final stop on their tour was at the Dingling Tombs, where the Ming Dynasty emperors were buried. The whole complex houses 13 of the 16 emperors tombs and one was opened up to be a tourist attraction after it became flooded. The tombs were certainly less ornate than the Egyptian pharaohs burial chambers - the bodies were placed in nondescript red coffins, not golden sarcophaguses, along with smaller red boxes containing their valued possessions. What was interesting was how many people would leave money at the red coffins of dead leaders in hopes of receiving good fortune. This is certainly in contrast to America where people give money to living political leaders in order to get good fortune.

 
From the Dingling Tombs, a brief picture stop was made at the Bird's Nest, the site for many of the 2008 Beijing Olympics events, and then return back to the Hilton for a light dinner and some Friday night exploration. The APM mall sits on Wangfujing Street which is like Times Square for Beijing - many very high end retailers can be found along with more modest merchandisers. Along with an avenue full of LCD screens, the adventurous finds a row of street vendors called the "Night Market." Beijing boasts a wide variety of street foods not seen elsewhere - spiders, scorpions, snakes, and other exotic dishes. More than a few bets and dares have been settled at the Night Market! Despite the enticement of an exotic dessert, Ray decided to instead have a boring chocolate dipped ice cream cone at the mall Dairy Queen. After dessert, Ray and Traci returned to the Hilton for their final night on land.

For the curious (with strong stomachs) some Night Market foods can be found at: https://drive.google.com/folderview?id=0B9_h_AZcmU3gTGZNeU9EdFJRZm8&usp=sharing

Again waking up early in the morning, Ray started his morning at the Hilton pool - the solarium area was quite chilly (understandable since it was still snowing), and the water was a little on the cold side but a swim in the 25 meter pool was a nice way to begin the day. After a final buffet breakfast, Ray and Traci completed their brief experience into the culture and history of this great nation and were transported to their cruise ship by their guide and driver. The nearly 3 hour drive (including one smoking break for the driver) highlighted the huge housing complexes needed for 27 million people - clusters of nearly identical high rises some with 20 buildings 30 stories tall pierced the otherwise flat terrain. Upon reaching the port at Tianjin, Ray and Traci parted with their helpful guide and driver and boarded the Royal Caribbean Quantum of the Seas ship.
The Quantum of the Seas was the first of RCL's high tech super ships holding 4,500 passengers of which 4,100 were Chinese Nationals on this sailing. The 2 year old ship featured attractions such as an ascending capsule ride called the North Star giving passengers a high perspective over the seas. Other highlights include an iFly skydiving simulator, the multipurpose Seaplex, a Flowrider surfing simulator and some very high tech theaters. The ship opened to rave reviews before being assigned Asian routes. The Tianjin cruise port is very large and modern although check in was a bit chaotic due to the volume of people and the lack of clear flow from baggage check-in to room key issuance to immigration and finally to boarding.

Once on board, Ray and Traci found their cabin and their luggage had already been delivered. Before unpacking, they did a little exploring - noting the elegant public spaces, the numerous rapid glass elevators, the wide corridors, the beautiful indoor solarium pool complex, and the Seaplex - RCL's multipurpose indoor space which hosts activities like basketball, roller skating, and bumper cars. While exploring they found no line for the North Star and decided to hop on - the cold rainy weather prevented much of a view, but it was a unique experience to be elevated so far above the ship, much like a Ferris Wheel view.



Even the bartenders were high tech on the Quantum - a pair of robots mix drinks to order for thirsty passengers.


They stopped at the buffet to look at the variety of food which (as expected) was heavy in Asian dishes but included the usual staples including salad bar, fruit selection, and carved meat station. After purchasing the Royal Caribbean refresher package for unlimited soda, Ray and Traci filled their newly acquired plastic cups at the Coke Freestyle machines and returned to their cabin for unpacking. The Coke Freestyle machines allow users to create custom flavors using Coca Cola products and Ray was very happy to see their installation on the Quantum. The travelers had a large dinner at Chops, RCL's signature steakhouse where Ray enjoyed a New York steak, mashed potatoes, mushrooms, caesar salad and mud pie for dessert while Traci had a mesclun salad, Ahi Tuna and molten lava cake. Both meals were quite good and impressed the first time RCL passengers. The friendly restaurant manager struck up a conversation with the travelers and diplomatically remarked that the RCL "product" needed to be adjusted for the Chinese market and they shouldn't extrapolate their first time RCL experience on the Quantum to the entire company. Later in the dinner, the manager also introduced Ray and Traci to another couple who ironically was from Bellevue Washington (minutes from Seattle). The couple had finished an Australian trip and decided to jump on the Quantum before going home. Ray completed the night by watching the theater show featuring Jeremy Eaton. While Ray didn't appreciate the variety show consisting of some balloon tricks, juggling on a unicycle, and other entertainment feats, the predominantly Chinese audience seemed to like it.
Making reservations is quite easy on the Quantum - download the RCL IQ app before sailing or use iPads set up at various locations including the large dining venues. Unfortunately high demand experiences such as the iFly fill up - make your reservations far in advance of the sailing!  Specialty restaurants were far less of a problem - While Ray and Traci did book most of their dinners far in advance of the sailing, it appeared that any of the premium (pay) restaurants had plenty of openings. As one would expect on the most technologically advanced cruise ship, the Quantum had amazing internet service. Unlike other cruises, internet was unlimited for a $15 daily fee and Ray measured the speed at 25 mb/sec allowing access to his Slingbox video (NFL football games!).

Previous reviewers (very small sample size) have not been kind when describing their experiences with the Asian crowds on the Quantum. Like life on land in China, some etiquette such as queuing (waiting in line) become optional. If you spent much time in a vehicle in Beijing, you get the feeling that courtesy is discouraged. It took Ray about half a day to realize that 1) there were probably an incredibly few Asians on board who did not speak Mandarin, and 2) the crew by necessity all had to speak English for emergency instructions from the Captain. In any case, visitors to the Quantum have to bring patience and a mellow disposition to enjoy their vacation. More than any other cruise they have been on, Ray and Traci enjoyed many conversations with crew members from the Hotel Manager on down - with the very high percentage of Mandarin speaking guests, many staff remarked how they enjoyed being able to converse with their rare English speaking guests.
Sunday was a sea day with cool weather - Ray and Traci had a pretty mellow time wandering around the ship going to a few events and watching some of the ships activities. At the Seaplex, the morning was occupied by the first session of bumper cars, then session of roller skating. Ray and Traci went to a luncheon where samples from the ship's restaurants were prepared - so their meal was like an afternoon trip to Costco. They had dinner at celebrity chef Jamie Oliver's Italian restaurant. The meal started with a selection of cured meats served on a wooden plank with bread followed by arancini and a salad. For her pasta course, Traci had linguini with shrimp while Ray chose a tagliatelle bolognese. Dessert concluded the meal - Traci had a brownie with ice cream while Ray just had the ice cream. Both diners agreed the meal was quite good and recommend it to future cruisers on RCL. To conclude the evening, Ray and Traci attended the Quantum's celebrated show Starwater. In a manner fitting the most advanced cruise ship on earth, the production show utilized much technological innovation including giant video screens, 7 robot mounted video panels, a moving stage with lifts, and opening ceiling panels for aerialists to descend and captivate the audience. The show was performed in the special 270 lounge at the rear of the ship. This musical production was extremely well done combining aerials, vocals, varied dance styles, colorful costumes, music and special video effects to create a most impressive show. Unfortunately, distractions from the audience such as bright LCD cell phone lights and selfie sticks hindered enjoyment of a spectacular production.
Monday started out with cloudy but warmer weather. After watching some NFL games (it was Sunday afternoon in Seattle) courtesy of the Slingbox, Ray headed to the Quantum's running track which he found to be the best one he has encountered at sea! The 15th deck track at 2.91 laps per mile, was wider than most, had glass panels lining much of the course, had no real choke points, and had a huge magenta polar bear statue greeting you after each lap!

While during the day larger crowds filled the deck interrupting the track, during the early morning it was very free flowing. On his way back from the track, Ray stopped at the gym and found less than a dozen people in the huge fitness facility which had a large selection of unused treadmills, ellipticals, stairmasters, free weights and machines. Ray decided to cool off by trying out the Quantum's celebrated attraction, the Flow Rider - a surfing and boogie boarding simulator, the 56 degree outdoor temperature made the Flow Rider much less popular for this cruise. Ray and only one other person showed up and took turns Boogie Boarding. The Flow Rider is a lot of fun and another great attraction for Royal Caribbean!


Activities, in general, seem less numerous on this RCL cruise than others Ray and Traci experienced although the language barriers were probably most responsible: no Bingo, no incessant calls to art auctions, few trivia contests, no cooking demonstrations. Sometimes, it was baffling where everyone went - wonderful venues like the Solarium (adults only pool, bar, and restaurant complex), the plexiglass covered main pool deck, the gym, even 270 the fabulous venue for Starwater and everyone's "living room away from home" during the day, had plenty of empty seats. The one place that you could always count on being full was the buffet! Ray and Traci rarely ate at the Windjammer Buffet and when they did it was always a struggle to find a seat.
The Quantum arrived at Busan, South Korea around 11 AM Tuesday and the travelers exited the ship to begin their Royal Caribbean organized tour. Busan is the second largest city in South Korea (3.6 million people), and the 6th busiest marine port in the world. The tour bus first brought the group of 39 English speaking guests to APEC House, the site of the 2005 meeting of Pacific Rim leaders including then President Bush and current Russian President Putin. Nestled in a waterfront park, the building remains an important landmark for Busan. Next stop was the United Nations Military Cemetery in Korea (UNMCK) where 2,300 soldiers were buried including 36 of the nearly 37,000 Americans who died to preserve South Korea.

From the UNMCK, the tour continued to the downtown shopping district and Fish market where participants could view huge areas of merchants selling dried, fresh, and even still living fish and other sea creatures. The final stop was at Yongdusan Park where the Busan Tower stands. The 120 meter tower provided a very scenic view of the coastal city.


With the conclusion of the tour, Ray and Traci had dinner at one of the regular (complimentary) venues called American Icon. The Quantum's standard dining venues - Chic, Silk, Grande and American Icon have two dinner seatings approximately 5:30 and 8:00 pm, so if you aren't in line by 6:00 pm and 8:30 pm respectively, you are turned away from the main dining rooms. Ray and Traci were assigned early dining so when they choose to make a reservation at one of those four restaurants they are assigned 5:30 pm. There can be quite a crowd when seating begins. Traci had a spinach salad, blackened snapper, and apple pie while Ray had clam chowder, baby back ribs, and an ice cream sundae. Traci’s fish was overcooked and Ray thought the meat for his ribs was far from tender - given the location of the ship in Asia, quality meat may be hard to come by. Ray and Traci decided to pass on the headline singing performer, Tamera Guo and instead turned in early to rest for their next day in Japan.
Tuesday started out sunny as the Quantum docked in Fukuoka, Japan. Fukuoka is Japan's 6th largest city with 2.5 million people. Ray and Traci decided to forgo the ship organized tour and venture out into the city. The Quantum docked away from the main cruise terminal (which was occupied by a Costa Cruise ship). They needed to take a taxi into the city and started at Maizuru Park to visit the ruins of Fukuoka Castle - while little of the castle remains, it serves as a nice platform to view the city.


Next, Ray and Traci visited the Fukuoka Art museum and viewed the contemporary art on display including works by Miro and Andy  Warhol. The art museum is located in Ohori park which reminded Traci of Greenlake (in Seattle) being a circular park around a lake - Dedicated paths for walking, running and cycling appeared to make the park a perfect location for exercise. Leaving Ohori Park, Ray and Traci took the subway to the Gion stop where they looked at two major religious sites - Kushida Shrine and Tochoji Temple. Kushida is a Shinto shrine founded in 757 while Tochoji is a Buddhist temple founded in 806 that features a 30 ton wooden Buddha.


While in the area, Ray and Traci stopped at the Canal City shopping and entertainment complex and had lunch at the Ramen Stadium - 8 or so ramen shops form a ring on the 5th floor. Patrons order meals from vending machines at the entrance of the shops and then sit for a rapid and tasty lunch. Both Ray and Traci enjoyed pork ramen with especially tasty strips of fatty pork. While eating they noticed the arrival of many other cruise ship guests on guided tours.  Canal City has dancing fountains similar to the ones at The Bellagio in Las Vegas.  Ray & Traci enjoyed listening to the music (ABBA’s Dancing Queen) and watching a fountain show before leaving the complex.


Ray and Traci boarded the subway one more time and exited at Hakata station which is at the basement of a huge shopping complex in Fukuoka. Visitors to Japan quickly learn how much walking is required in Japan, and the non-grid nature of the streets makes getting around confusing. Fortunately, maps are readily posted at subway stations and on key streets. The other plus to visiting Japan is safety - Both Ray and Traci feel more comfortable wandering around in Japan than anywhere else in the world including their home neighborhood in downtown Seattle. With this brief refresher visit in Japan, Ray and Traci took a taxi back to the Quantum. Once on board, Ray went to the Seaplex and took a spin on one of the bumper cars. The cars actually are pretty quick and if you hit someone head on it gives quite a jolt.


Ray and Traci braved the crowd at "complimentary" dining room Chic - quite a chaotic scene as the couple became separated by the hungry mob. Once seated, Ray had a so-so dinner consisting of a Caesar salad, prime rib, and strawberry ice cream. Traci wanted Chilean sea bass but had to settle for rack of lamb as they had no sea bass that evening. She enjoyed her lamb dinner which started with vegetable soup and ended with carrot cake. Afterwards, both travelers decided to view another production show called Sequins & Feathers. RCL entertainers put on another amazing show this time modeled after a Las Vegas type musical production which included very colorful and glitzy costumes as well as amazing vocals especially by one male cast member, Jordan. RCL certainly sets a high bar for entertainment and this show along with Starwater would appeal to many different cultures.
On the final day of their voyage, Ray ran laps around his favorite running track at sea followed by some quality time in one of the solarium jacuzzis. There are three pool areas on the 14th deck of the Quantum - an outdoor pool complex in the middle of the ship, a pool area covered by a plexiglass roof immediately in front, and an adults only solarium with small tiered pools and jacuzzis at the very front of the ship.  For lunch, Ray tried the free pizza at Sorrentos which was nothing spectacular to look at (or eat) but he ended up consuming 4 pieces followed by a cupcake bought from La Patisserie while Traci had a chicken curry wrap from the Promenade Cafe.

Periodic sales of merchandise such as watches captured huge crowds during the cruise. A special 4 for $88 sale of Citizen watches attracted Black Friday like mobs.


Before dinner, Ray went to the iFly skydiving simulator for his appointment. The iFly system is a big vertical wind tunnel that provides enough lift to overcome gravity. With the help of an instructor Ray got to fly for 60 seconds. While 60 seconds seems so brief, it actually is quite a good experience especially considering the fee - free!


From the iFly, Ray and Traci ate their last meal back at the Chops Steakhouse where they enjoyed their first meal on the Quantum. Ray ordered the special dry aged NY steak with a caesar salad, mushrooms, fried cheese, and molten chocolate cake. Traci had a mesclun salad, grilled Branzino fish, and molten chocolate cake. Both dinners were very good and again Chops steakhouse served as a haven away from the busy main dining rooms.
The ship sailed into Shanghai overnight, Ray and Traci awoke to cloudy skies. They left the beautiful Quantum of the Seas and its very friendly crew for the long journey home. The Thursday morning drive to Pudong Airport took about 80 minutes. Flying home to Seattle was much faster (about 10 hours.) In many respects, Ray and Traci's cultural experience on the ship was more authentic than their stay in Beijing. The challenges of living in a country with over a billion people were made clear in this brief adventure at sea. They wouldn't recommend flying to Asia just to sail on the Quantum (or any other ship) but seeing Beijing and especially the Great Wall was truly an amazing experience.

Saturday, May 30, 2015

Charmed in Baltimore


After reviewing the 2015 Major League Baseball schedule, Ray and Traci decided to travel to Baltimore in May during the Mariners road trip to Camden Yards to visit their 16th and 17th current MLB ballparks– Orioles Park at CamdenYards and National Park. Neither had ever visited Charm City before, and Ray's only knowledge of Baltimore came from past gritty police dramas like "Homicide: Life on the Street" and "The Wire." Visiting a city two weeks removed from a week long curfew (including a MLB first - a game totally closed to the public) due to civil unrest was concerning to say the least. But with a hotel less than 100 yards from the ballpark entrance, the travelers decided to proceed with their vacation.
Ray and Traci flew from Seattle to Baltimore on an uneventful Alaska flight and picked up their rental car for a 15 minute drive to the Baltimore Hilton located in the inner harbor area. The weather was hot and muggy with thunderstorms expected. Ray and Traci checked into their 18th floor room, having reserved a room overlooking the ballpark.


Ray was not happy their view was obstructed by the left field bleachers but realized they would not be watching any baseball from the room anyway. It was interesting watching the crew prepare the field before games and clean up afterwards. Hungry from their journey, they walked to the nearby inner harbor area. As forecasters expected, electrical storms started with torrential rainfall. Ray and Traci quickly ducked into the first doorway when the rains came, which conveniently was the Baltimore Cheesecake Factory. The weather picked their restaurant for them. Ray had a Baltimore specialty Pit Beef Dip although he had the horseradish and onion removed leaving a French dip with cheese. Traci enjoyed a humongous Sheila’s chicken and avocado salad of which she could only manage to eat about a quarter of it. The dinner was good and being dry during the rainstorm only made the food taste better. Stuffed, Ray and Traci had to decline the Cheesecake Factory's signature desserts and they returned to their hotel room during a brief pause in rainfall. Kudos for Accuweather's minute cast app which correctly predicted the break in the storm. Back in their room, they watched the storm resume and both were thankful the Mariners were not playing that night.

On Tuesday, Ray started the day with a run around the inner harbor. Heat and humidity made the run a challenge, although the scenery was quite nice. The waterfront is ringed by a brick pedestrian trail adjacent to many restaurants, museums, shops, hotels and residences. Baltimore's inner harbor has received accolades and awards as a model for civic redevelopment. Most of the buildings look quite new including a large Ritz Carlton residential development. Their large convention center is surrounded by many large hotels and eateries. This gorgeous setting was not shown by national media in the recent riots.


Afterwards, Ray and Traci drove about an hour to Washington DC to look at two of the few attractions they had not visited previously. The first was the Library of Congress, an impressive and ornate building visited by scholars from all over needing information not available elsewhere. Books, recordings, movies and artifacts of all kinds are stored in their huge collection.


Two of the popular public exhibits included one of three known intact Gutenberg Bibles (first western book printed using movable type) and Martin Waldseemüller’s 1507 world map which included the first reference to "America." German Prime Minister Merkel's government kindly sold the map to the library for $10 million.


Thankful they had a car given the heat and humidity, Ray and Traci next drove to the Martin Luther King Jr Memorial on the far side of the National Mall. This recent addition consisted of a statue of Dr. King emerging from a granite slab with the inscription from his famous I have a Dream Speech, "out of a mountain of despair, a stone of hope..." Framing the statue rests granite with inscriptions from other great speeches. The memorial serves as a great tribute to the civil rights champion.


From the memorial, Ray and Traci found parking near the Metro Center (subway) and enjoyed a dinner at a popular chain Cosi where Ray had a Caesar Salad and Traci had a Tandoori chicken sandwich. Because of the limited parking around the Nationals Ballpark, Ray and Traci took the Metro to the ballgame which turned out to be quite an experience - rush hour commuters and a sold out baseball stadium crowded into Metro cars with more than gentle pushing and shoving. The Yankees were in town on this warm night (89 degrees at game time). Nationals Park is a well designed modern baseball stadium but lacks signature elements other than a view of the Capitol.

Both teams battled in a very tight game with the Nats eventually prevailing. Ray and Traci left the game early to catch a less crowded Metro and return to their parked car for a return to Baltimore.

On Wednesday, Ray and Traci made a previously unplanned visit to nearby Annapolis, where the U.S. Naval Academy is located. Being graduation week, the Blue Angels were preparing for a show later in the week, further adding to the appeal of this excursion. After a 40 minute drive, the  travelers found themselves in the historic seaport Annapolis and roads packed with cars. Fortunately, Ray found street parking albeit not very close to the academy. After a mile walk, the visitors passed security and signed up for a tour at the Visitors Center. During their visit, their guide described much of the history and tradition of this famous institution. Life at the Academy and the great emphasis on sports (especially the battles with Army) was intriguing. About 4400 cadets (25% female, 33% minority according to the tour guide) reside in the world's largest dormitory.



At the conclusion of the tour Ray and Traci's guide brought the group to a choice spot to view the Blue Angels. While Seattle residents are quite familiar with the team thanks to the yearly Seafair performance, the prime viewing location at The Naval Academy gave a special perspective.



After their Annapolis adventure, Ray and Traci drove back to Baltimore and walked the 100 yards from the Hilton to the ballpark. Camden Yards was opened in 1992 and is considered the model that a generation of retro ballparks including Safeco Field is based on. The brick construction, asymmetric dimensions, and minimization of foul territory are found in parks starting with Camden. One feature Camden does not have is the ability to watch the action while circling the main level concourses.

 
Camden does have the feel of a new ballpark despite being almost 25 years old. Surprisingly, there seemed to be many Mariners fans in attendance especially in the rows just behind the visitor’s dugout where Ray and Traci sat so they  felt right at home. Roenis Elias pitched an amazing game for the Mariners and led them to victory although the the Mariners bullpen made the game quite interesting at the end. Happy Seattle fans enjoyed a 4-2 victory.

 On their final day, Ray and Traci awoke to a cold rainy morning which reminded them where they were from. Ray started the day by trying out the Hilton's indoor pool which was a quite nice 25 meter 2 lane lap pool complete with adjacent jacuzzi and even a lifeguard. Fortunately, Ray didn't need the lifeguard's assistance. Both the pool area and gym have 4th floor views over the ballpark. Workers prepared for the game, although tarp remained on the diamond until just before gametime. The game ended up being delayed only about 10 minutes, so the Mariners fans checked out of the Hilton and headed to their seats located on the club level of the stadium (similar to the Terrace Club at Safeco Field). Unlike the previous night where Ray and Traci used Stubhub to get seats at the Mariner dugout, Ray bought club seats from the Orioles which turned out to be a great idea due to the rain. Camden Yards is known for having the most non ticketed seating areas among baseball stadiums and that was especially true in the club section where tables, chairs and even sofas abound. Ray and Traci didn't want to get wet in their uncovered seats so they camped out at a vacant table in front of a large TV. Unlike Safeco Field's terrace club, you cannot see live action from the Orioles club level concourses.



That ceased being an issue as the game stopped after the third inning and Ray and Traci were joined by many wet Orioles fans. Ray munched on some chicken tenders during the delay, but eventually the pair needed to leave for the airport before the game resumed (ultimately lost 5-4 by the Mariners.) Ray and Traci went back to the Hilton garage and drove their rental car back to BWI only to find their flight delayed by 80 minutes. Fortunately, BWI has a hidden gem - an observation lounge free to everyone with rocking chairs, exhibits, bar and grill, and an amazing view of the airport. Ray and Traci were able to relax and watch the restarted game before boarding their return from cold and rainy Baltimore to warm and sunny  Seattle. While the Orioles team was tough on the Mariners (won 2 of 3 games) Baltimore and its very friendly people (workers and fans) really earned the title of Charm City regardless of recent media coverage.

Sunday, February 01, 2015

How Not to Attend a Super Bowl!

The 2015 Super Bowl 49 matched the Seattle Seahawks and New England Patriots. Ray and Traci planned on spending Super Bowl week with Ray's parents in Rancho Mirage, California and they thought about the possibility about attending the game 250 miles away in Phoenix, Arizona.

Super Bowl tickets are extremely difficult and expensive to obtain - the NFL distributes the tickets just prior to the game - about 1/3 to the NFL, 20% to each participating team, 10% to the home city and the rest to the other NFL teams. Other than the companies with exclusive NFL contracts, travel companies and ticket brokers have to resort to pretty shady tactics in order to obtain their inventory - guys in trench coats hanging out near the pickup windows for super bowl tickets, cold calling coaches and NFL employees, etc... The very limited time between release of tickets and the actual game means travel agents and ticket brokers including extremely reputable companies have to sell tickets in advance without actually having them in hand.

Ludus Travel, a company with a 12 year track record selling "bucket" list travel packages to such marquee events as Super Bowls, the Masters Golf Tournament, Olympic Games and the World Cup, brought a new wrinkle into the market - selling future options on tickets to select games such as the Super Bowl and College Football Championship Game. As noted in the New York Times (2013) - "The way it works is that fans buy options for a specific team. When a team is knocked from contention for the Super Bowl, the options associated with that team expire and the option holders lose whatever they paid. The fans who hold options for the two teams that advance to the Super Bowl can buy a ticket at or below face value, which is far less than what they would pay on a secondary market like StubHub. The tickets can be resold at a profit, too.  The options are priced based on the likelihood of a team’s advancing to the Super Bowl. Options for weak teams like the Jaguars went on sale at $20, while options for strong teams like the Broncos were $100. As with many markets, prices for the options rise and fall as fans bid for them, a proxy for their expectations of the team’s success. Options for the Broncos are now selling for more than $430, while those for the Jaguars remain at $20."

While Seahawks, as defending Super Bowl champions, had a high initial price for Super Bowl ticket options, their 3-3 start to the season brought the price down. Ray decided to purchase 2 options at $190 each so they could attend the Super Bowl should the Seahawks qualify. He didn't even tell Traci that he bought the options initially because it would seem so foolish given the lackluster performance of a team that just traded away their star wide receiver, Percy Harvin. In any case, the Seahawks turned their season around, qualified as the #1 NFC seed, and had a come from behind victory against the Green Bay Packers that was nothing short of miraculous in the NFC championship game.

Ray was notified by Ludus that the option was exercised and his credit card was charged the $1600 face value for 2 upper deck Super Bowl tickets. Ray and Traci eagerly waited to travel on Tuesday of Super Bowl week to Rancho Mirage, California for a week of golf and football. The first sign of trouble was the astronomical increase in ticket prices. From Forbes Magazine:

"The ticket market tends to behave in predictable ways, which means that waiting is usually the best way to get a deal. This year, however, the Super Bowl ticket market is completely off the charts, and anything but predictable. One big reason for that is the speculative selling that occurred in week one, when brokers were selling tickets for $1,900 that they didn’t own. Instead these sellers were betting they could get a ticket for less than $1,900, and pocket the difference. Last year, the cheapest ticket on gameday was around $1,500. The brokers who sold those $1,900 tickets this year were figuring the market would end up in about the same place. The week of work would earn them a nifty 20% return. Over the last five years, a spec seller who did this 10 times would earn $4,000 for their troubles. This year, those same 10 sales are sitting at a $60,000 loss. That’s enough to send some ‘specs’ out of the ticket business forever. It also raises the possibility that a spec or two that lost their shirts just skip town, like the old west, adding even more desperate buyers to the last-minute local market."

Ray's $990 investment in a Super Bowl ticket became a little too good to be true as the price of the cheapest seats rose to over $10,000 on the open market. Darren Rovelle wrote for ESPN about the emerging "perfect storm" in ticket sales: "So on Sunday, brokers who still hadn't purchased their tickets, started buying tickets at more than $5,000 apiece, losing as much as $3,000 a seat just to save the integrity of their businesses, according to those on the buying and selling side, who spoke anonymously. A company paid $200,000 for a block of 40 tickets on the Patriots' side by the 30-yard line last Thursday. The company was offered $600,000 to sell those tickets Thursday, according to a source with knowledge of the offer. The alleged collusion between brokers also squeezed the websites that make up the ticket marketplace. Sites like StubHub guarantee that tickets sold will be delivered, so the company started buying tickets to protect itself from people who sold tickets but didn't appear to have the ability to actually deliver them, sources told ESPN."

Ray and Traci got their bad news from Brian Peters, CEO of Ludus Tours, on Thursday afternoon two days before their planned drive to Phoenix. "I have bad news to report from Scottsdale. I do not believe that my suppliers are delivering tickets to me. Certainly, I do not have them in hand as expected today. I am sincerely sorry for this situation. For what it is worth, I will not have a functioning business once the dust settles from this event. I assure you that I am not profiting from this circumstance, and that I will do everything in my power to resolve it for you."

The crushing news really put a damper on an otherwise fun week in Southern California. The whole concept of selling, promising, giving Super Bowl tickets that were not in hand resulted in a market collapse. Ludus, who promised tickets both to option holders as well as regular tour customers couldn't come up with them as their original suppliers abandoned them. Even if they had millions of dollars to lose, there were not enough tickets for sale! News reports surfaced of other fans being similarly denied tickets despite traveling to Arizona. Fans from both Seattle and New England shared in the misery, often having spent thousands of dollars on premium air tickets and paying 5-10 times normal hotel rates in Phoenix for Super Bowl weekend.

This whole Super Bowl disaster was similar to the credit default option perfect storm during the 2007 housing collapse with companies like AIG owing billions of dollars on bad insurance bets and not having the cash to pay them. Ultimately, the US government stepped in to make good on the bets to prevent a possible economic collapse. Unfortunately, there was no bailout on the way to the fans like Ray and Traci who were denied the tickets they purchased. ESPN reporter Darren Rovelle tweeted, "Some good will come of this Super Bowl debacle. The practice of short selling tickets might be made illegal."

What caused this "Black Swan" event resulting in astronomical Super Bowl prices - you could not find a pair of tickets for less than $19,000 on Stubhub or the NFL Ticket Exchange (the only two sites who guaranteed delivery) on the day prior to the game? Many theories abound including the large number of snowbirds (Seattle and Boston residents who live in the Phoenix area during the winter). Other more sinister theories also have been proposed - from Money Magazine, "In its Thursday release about skyrocketing prices, StubHub accused a handful of unnamed large ticket sellers in control of most of the Super Bowl ticket inventory of colluding with each other and manipulating the marketplace. “A consolidation of supply has allowed sellers to manipulate the marketplace and made it near impossible for any last minute fans to attend the game,” StubHub global head of communications Glenn Lehrman said in the release."
Ludus Tours appears to have operated successfully for over a decade but it is unlikely anyone would do business with them in the future since all travel agencies, especially high end ones, operate only because of their reputation. It is unfortunate for their employees that the 2015 perfect storm in Super Bowl tickets will likely be the final event in their history. Certainly, their customers suffered as well with dashed hopes of following their team and wasted travel costs. Hopefully, measures will be taken to ensure this fiasco is never repeated.

Update 2/14/2015 - Ray received the money paid to Ludus for the Super Bowl debacle +20%. Ludus has changed its name to Bucket List Events (http://www.mybucketlistevents.com). And of course, the Seahawks lost the Superbowl with a turnover on the Patriot's 1 yard line with 30 seconds in the game on a very "interesting" play call.